Terms of Service

1. Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “Guest,” or “User”) and WAISS SHOP Inc. (“WAISS,” “we,” “us,” or “our”). These Terms govern your access to and use of our digital boutique located at waiss-shop.com, including all related mobile interfaces, interactive features, and order fulfillment services.

Please review these Terms carefully before placing an order. If you do not agree to every provision contained herein, you must immediately discontinue your use of our storefront and refrain from completing transactions.

2. Eligibility and Accounts

To register an account or complete purchases on our platform, you must be at least eighteen (18) years of age or the age of majority in your jurisdiction. When establishing a client account, you agree to:

• Provide authentic, precise, and current contact and delivery information.
• Safeguard your authentication credentials and restrict unauthorized access to your account.
• Notify our concierge team immediately at concierge@waiss-shop.com upon detecting any security compromise or unauthorized session activity.

You remain solely accountable for all activities, purchases, and communications executed under your client credentials.

3. Products and Descriptions

We strive to photograph and display the authentic colorways, textures, and tailoring drape of our apparel as faithfully as possible. However, because individual display calibrations, screen brightness, and mobile display technologies vary, we cannot warrant that your monitor's rendition of color corresponds identically to physical textile pigmentation.

All garment specifications, weights (such as 280 GSM cotton), measurements, and composition details are provided as general benchmarks. We reserve the right to revise descriptions or withdraw limited-edition pieces without advance notice.

4. Prices and Payments

All prices are quoted in United States Dollars (USD) unless localized via currency conversion selectors. Listed prices exclude applicable state sales tax and courier delivery charges, which are calculated and itemized during checkout.

We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, PayPal, and approved installment options. By providing payment information, you represent that you are authorized to charge the specified account and authorize us to bill the full total of your order.

5. Orders and Acceptance

The transmission of an automated order confirmation receipt does not signify our final acceptance of your purchase. We retain the unilateral right to review, limit, or decline any order for legitimate business reasons, including:

• Inadvertent pricing or inventory availability errors on the website.
• Suspicion of commercial reseller acquisition or fraudulent card utilization.
• Incomplete, unverifiable, or conflicting billing and shipping address information.

If an order is cancelled after payment authorization, our merchant accounts will execute an immediate full refund to your original payment method.

6. Shipping and Delivery

All shipments are handled by our trusted logistics partners (FedEx, DHL Express). For full delivery timeframes, rates, signature rules, and international customs information, please review our comprehensive Shipping & Delivery Policy.

Title to and risk of loss for all purchased garments pass to you upon the carrier's verified doorstep delivery or signature collection.

7. Returns and Refunds

We offer a 30-day window for complimentary domestic returns and size exchanges. Items must remain unwashed, unworn, and unaltered with original tags intact. For detailed instructions on generating a pre-paid digital return slip, please refer to our Returns & Refunds Policy.

8. Promotions and Discount Codes

From time to time, we may offer promotional voucher codes (e.g. "AURA15") or seasonal archive incentives. Promotional codes:

• Are valid strictly during their declared promotional period.
• Cannot be redeemed for cash or applied retroactively to completed past orders.
• May not be combined with other promotional codes unless explicitly indicated.
• Are void where prohibited by law and limited to one redemption per client account.

9. Intellectual Property

All visual content, editorial fashion photography, brand trademarks, logos, garment silhouette illustrations, text, and software code featured on this website are the proprietary intellectual property of Atelier Studio Inc. and are protected by international copyright and trademark laws.

You are granted a limited, non-exclusive license to view and print pages for personal, non-commercial retail use only. Any reproduction, distribution, scraping, or commercial exploitation without prior written consent is strictly prohibited.

10. Acceptable Use

When utilizing our online store, you agree not to engage in any activity that impairs or interferes with system functionality, including introducing malicious code, conducting automated scraping, attempting brute-force authorization, or falsely misrepresenting your identity.

11. Third-Party Services

Our services may integrate or link with third-party software providers, including payment tokenizers, fraud prevention telemetry tools, and social platforms. We do not endorse or assume liability for third-party policies, products, or service disruptions.

12. Disclaimers and Liability

To the maximum extent permitted by applicable law, all garments, services, and digital features are provided on an “as is” and “as available” basis without express or implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Atelier Studio Inc. or its directors, employees, or partners be liable for indirect, incidental, punitive, or consequential damages resulting from your use of the website or purchased clothing pieces, exceeding the actual purchase price paid for the specific merchandise at issue.

13. Changes to These Terms

We reserve the right to revise or amend these Terms of Service at any time. When updates occur, we will adjust the “Last updated” date at the summit of this document. Continued browsing or purchases after the posting of modifications constitutes your acceptance of the revised terms.

14. Contact Information

If you have questions, feedback, or legal inquiries concerning these Terms of Service, please contact our legal counsel: