Returns, Made Simple.
We want you to feel confident in every piece you choose. Find everything you need to know about complimentary returns, instant size exchanges, and transparent refunds.
Confident Dressing, Guaranteed
Easy Return Process
Generate a digital pre-paid shipping QR code in seconds. No printer required.
Size Exchanges
Exchange seamlessly for an alternate size with priority allocation and free shipping.
Prompt Refunds
Refunds are credited to your original payment method within 3–5 business days of inspection.
Customer Support
Dedicated concierge advisors ready to guide you through fit questions and customs paperwork.
Before You Return
Please review these fundamental conditions to ensure smooth processing.
30 Days
Returns must be initiated within 30 days of receiving your package.
Pristine & Unworn
Items must be free from stains, fragrance, or alterations with tags intact.
100% Complimentary
Pre-paid labels are provided automatically for all domestic returns.
3–5 Business Days
Funds return straight to your original card or digital wallet provider.
Your Return, Step by Step
Follow our effortless digital return workflow.
Request a Return
Enter your order number and email in the portal below to select which items you wish to return.
Prepare Your Item
Place garments in their original protective tissue and box, ensuring atelier labels remain attached.
Send Your Package
Affix your pre-paid label or present the mobile courier QR code at any authorized drop-off station.
Receive Your Refund
Once received and inspected, your payment provider will credit your account in 3–5 business days.
Start A Return
Locate your recent order to initiate a return label or exchange your sizing.
Need A Different Size?
Finding the ideal drape is an art. If your piece feels a fraction too tailored or oversized, our immediate exchange program reserves your replacement size before your return parcel even reaches our depot.
* Selected size L will dispatch automatically upon courier receipt scan.
Returns FAQs
Need A Little Help?
Our customer care team is available to assist with return eligibility, international courier customs slips, and styling consultations.